Parts / Service Specialist

Company Name:
Power Pro-Tech Services Inc
Job Descriptions:
Power Pro-Tech Services, Inc.(PPT)is a rapidly growing American generator services company.PPTrepairs all makes and models of commercial generators. Our employees enjoy independence, career stability, and meaningful work servicing customers in hospitals, schools, grocery stores, data centers, cell towers, etc.PPT keeps America's businesses running.
We are a first-class company seeking first-class employees. Our ever-expanding service area now covers18 growth means many opportunities for advancement.Nowis a great time to be a part ofPPT!
Administrative position responsible for parts management and ordering, scheduling, dispatch, customer service, Field Engineer support, and vendor management. Must have excellent verbal and written communication skills, proficient computer skills, accurate data entry, excellent customer service skills, and strong attention to detail.
Communicate via Telephone and Email with Field Engineers, Customers and Vendors
Schedule and Dispatch Service Calls
Data Entry in ERP System and Customer Online Portals
Interpret Field Documents for Data Entry, Service Calls and Invoicing
Create Purchase Orders
Required Experience:
Basic knowledge and understanding of the Commercial / Industrial Generator Service Industry is Preferred
Industry related Procurement experience is Preferred
Excellent Customer Support, Follow up and Service Skills
Excellent Verbal and Written Communication Skills
Excellent Listening and Cognitive Understanding Skills
High Attention to Detail
Strong Organizational Skills
Proficient Computer Skills including Microsoft Outlook and Excel
Ability to Learn/Work within Company ERP System
Accurate Data Entry
Ability to Interpret Field Provided Documents and Service Reports
Able to Develop and Maintain Effective Working Relationships with Customers and Co-Workers
Ability to Work as a Contributive Member of a High Performing Team
Committed to Excellence with Strong Work Ethic
Compensation and Benefits:
Competitive Salary
Medical, Dental, Vision, Life and Disability Insurance
401(k) Retirement Savings Plan with Company Match
Paid Holidays and PTO
Continued Education and Training
Career Advancement Opportunities
Keyword: Service Coordinator
From: Power Pro-Tech Services Inc

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