Customer Service Coordinator
Upper Marlboro, MD Upper Marlboro, MD Full-time Full-time $17 - $20 an hour $17 - $20 an hour 1 hour ago 1 hour ago 1 hour ago Over the last 20
years Choice Stairways has provided homeowners, contractors, and new construction home builders with quality stair and rail products.
We are proud to be the Mid-Atlantics premier stair and rail manufacturer and are actively looking for an individual to join our customer service department as Customer Service Coordinator.
As Customer Service Coordinator, you will serve as the liaison between the Outside Sales Team and the customer.
You will be responsible for generating new sales orders, responding to customers questions and concerns.
And updating both the customer and inside teams with any changes that may arise during the order fulfillment process.
What you'll be doing:
Generate new sales orders via email, phone, or customer portal Enter new sales orders into Factory4 Develop an understating of our business processes to better service the customer.
Communicate delivery and production changes to the customer in a professional and timely capacity Deliver nothing but exceptional customer service at all times Requirements:
Strong communication skills (written and verbal) Customer service experience Must be proficient in Microsoft Excel and Outlook.
Schedule coordinating or order entry experience a plus.
Attention to detail in your own work, and others'.
Ability to multi-task and prioritize tasks to meet deadlines.
Fast learner, with ability to learn, retain and apply product knowledge to complete sales orders.
Problem solving skills, and ability to investigate issues.
This is a full-time, on-site position.
Not a remote position.
We do offer full benefits package for all full-time staff and immense opportunity to advance within the company.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Upper Marlboro, MD 20774:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
years Choice Stairways has provided homeowners, contractors, and new construction home builders with quality stair and rail products.
We are proud to be the Mid-Atlantics premier stair and rail manufacturer and are actively looking for an individual to join our customer service department as Customer Service Coordinator.
As Customer Service Coordinator, you will serve as the liaison between the Outside Sales Team and the customer.
You will be responsible for generating new sales orders, responding to customers questions and concerns.
And updating both the customer and inside teams with any changes that may arise during the order fulfillment process.
What you'll be doing:
Generate new sales orders via email, phone, or customer portal Enter new sales orders into Factory4 Develop an understating of our business processes to better service the customer.
Communicate delivery and production changes to the customer in a professional and timely capacity Deliver nothing but exceptional customer service at all times Requirements:
Strong communication skills (written and verbal) Customer service experience Must be proficient in Microsoft Excel and Outlook.
Schedule coordinating or order entry experience a plus.
Attention to detail in your own work, and others'.
Ability to multi-task and prioritize tasks to meet deadlines.
Fast learner, with ability to learn, retain and apply product knowledge to complete sales orders.
Problem solving skills, and ability to investigate issues.
This is a full-time, on-site position.
Not a remote position.
We do offer full benefits package for all full-time staff and immense opportunity to advance within the company.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Upper Marlboro, MD 20774:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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